Shipping & Delivery

At Rafiki Craft, we are committed to ensuring your organic oils and other products reach you promptly and safely. Please review our shipping and delivery policies below:

Domestic Deliveries (UAE)

• Same Day Delivery:
  Orders placed before 12:00 PM qualify for same day delivery. This service ensures you receive your products as quickly as possible, preserving their freshness and quality.
  Shipping Fee: AED 35
• Next Day Delivery:
  Orders placed before 2:00 PM qualify for next day delivery. This option is designed for those who plan ahead but still value prompt delivery.
  Shipping Fee: AED 25

Please ensure your delivery address is complete and accurate to avoid any delays.

International Deliveries

• Delivery Times:
  International shipping times depend on customs processing and local postal services in the destination country. While we strive to dispatch your order promptly, please note that delays may occur due to customs regulations and procedures.
• Tracking & Support:
  Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment’s progress. If you have any questions or need assistance, our customer service team is here to help.

Order Processing

• Cut-Off Times:
  Orders are processed on the same business day they are received, subject to the cut-off times mentioned above. Orders received after the cut-off time will be processed on the following business day.

Contact Us

For further inquiries about shipping or to track your order, please feel free to reach out to our customer support:
Phone: +971543776597
Email: info@rafikicraft.com