Privacy Policy

 

At Rafiki Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights regarding your data when you use our website (the “Site”).

1. Information We Collect

  • Personal Information:
    When you visit our Site, register for an account, or place an order, we may collect personal data such as your name, email address, phone number, shipping address, and payment details.

  • Usage Data:
    We automatically collect information about your interaction with our Site, including IP addresses, browser type, access times, and referring URLs.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can adjust your browser settings to manage cookies; however, disabling them may affect your experience on our Site.

2. How We Use Your Information

  • Order Processing and Fulfillment:
    Your personal information is used to process orders, manage delivery (including same day or next day delivery for domestic orders and international shipping procedures), and communicate order status.

  • Customer Service:
    We may use your information to respond to inquiries, provide support, and improve our customer service.

  • Marketing and Promotions:
    With your consent, we may send you information about new products, special offers, and events. You may opt out of receiving these communications at any time.

  • Site Improvement:
    Usage data helps us understand how our Site is used and enables us to improve its functionality and content.

3. Information Sharing

  • Service Providers:
    We share your information with trusted third-party service providers who assist in payment processing, shipping, and other operational services. These providers are obligated to protect your data.

  • Legal Requirements:
    We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

  • Business Transfers:
    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

  • Access and Correction:
    You have the right to access, review, and update your personal information at any time by contacting us or through your account settings on our Site.

  • Opt-Out:
    You can opt out of receiving promotional communications by following the unsubscribe instructions included in those messages.

  • Data Deletion:
    You may request that we delete your personal information, subject to applicable legal obligations and legitimate business interests.

6. Third-Party Links

Our Site may contain links to external websites that are not operated by Rafiki Craft. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the revised policy on our Site and update the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rafiki Craft
Phone: +971543776597
Email: info@rafikicraft.com