What is Rafik Craft?
Rafik Craft is an online marketplace specializing in handcrafted goods, offering a wide range of products made by skilled artisans from various regions.
What payment methods do you accept?
We accept major credit cards, Tabby, and other digital payment methods. Specific options may vary based on your location.
How can I ensure the quality of the products?
All products are meticulously vetted and sourced directly from artisans to ensure high quality and authenticity.
What is your return policy?
We offer a 14-days return policy for items that are in their original condition. Customized items may have different return policies, which will be specified at the time of purchase.
How do I cancel an order?
Orders can be canceled within 24 hours of placement, provided they have not been shipped. Please contact customer service for assistance.
How do you protect my personal information?
We employ industry-standard security measures like SSL encryption to protect your personal and payment information.
Do I need to register to place an order?
No, you can place an order as a guest. However, registering an account provides a more personalized shopping experience and easier order tracking.
How can I use my store credit?
Store credit can be applied during the checkout process. You will have the option to use your credit balance towards your purchase.
